Artificial Intelligence in Healthcare and Life Sciences technology has seen a boom and is one of the fastest developing fields of medicine. The sector is full of inventions and changes because of the ever-growing demand.
Home is where the health is! As life sciences organizations focus on improving care outcomes for patients, QA needs to evolve into the role of custodian of quality management systems and orchestrator of audit readiness.
Why Quality Matters
AI is redesigning our conception of healthcare delivery at hyper-speed. A report estimated that we can expect a growth of up to $45.42 billion in 2022, from the current value of $18.38 billion.
Despite rapid technological advancements, there are a few risks associated with this sector. If trust issues can arise from a cyber attack on a mobile or web application, imagine what a trust deficit could mean for industries that have a direct bearing on human life.
Imagine the consequences! Any error can cause significant emotional, psychological, relational, and legal ramifications. The faith in these technologies would undoubtedly be shaken!
For an industry that deals with human lives, putting customers front and center will help ensure quality not only at customer touchpoints but also across the customer journey. For this, QA needs to shift from an isolated function that occurs at the end of the product/service development lifecycle, to an end-to-end model.
Potential vulnerabilities of Healthcare Applications
Cybersecurity due to the volume and sensitivity of personal data
Changing requirements while staying within regulatory compliance
Testing healthcare apps for web and mobile compatibility
Significant dissatisfaction amongst users with respect to the quality of new products and the re-engineering of existing ones
Implementing and integrating new systems smoothly
Lack of technical expertise to test recovery and fault tolerance mechanism, ensuring availability and scalability of the system
Reasons that enforce the importance of QA services
The healthcare products require maximum accuracy to convey precise healthcare services to the patients. It can be made possible with vigorous software testing and QA services.
Following are the reasons that enforce the importance of QA services in the highly critical health sector:
Ensuring FDA compliance
The Food and Drug Administration (FDA) has compliance regulations and is responsible for ensuring medical devices in the United States are safe and effective throughout their total product lifecycle. These regulatory bodies also put an emphasis on creating quality products. You could be audited at any time. For instance, the FDA recommends quality audits happen every 12 months or less. So, you always need to be audit-ready!
With Agile and DevOps at the center stone of the digital transformation, every new feature must be compliant with the mandatory regulatory requirements. Webomates CQ portal’s reporting & auditing capability makes sure the customer platform is FDA compliant.
As every new build is released, Webomates CQ verifies the quality of the build. These auditable reports are the basis of getting the FDA approval of the product. Further to this, versions available on Cq-Portal help in the Change release process.
Safeguarding sensitive patient data
Healthcare applications have sensitive data related to an individual’s health and it requires a lot of protection. Any breach in the system could leak the sensitive data creating a trust deficit. According to the Ponemon report, the cost of data breaches climbs to $4 million as healthcare incidents are the most expensive. And healthcare organizations don’t just lose money when their data is compromised, they lose patient’s trust as well!
With the vast amount of medical data, it is critical to perform Security Testing and Performance testing that can help in making the system hack proof and sustainable. And for that to happen, you can’t keep Security testing for the later part of the development stages.
You need to shift left your testing. Webomates helps you to Shift Left your security testing too and provides an effective means to perform testing in parallel to development processes, enabling faster, better and quality applications.
Supporting the IoT and Device Interoperability
Digitization has helped in connecting people and devices to offer better services. Healthcare applications can have multiple stakeholders – and we need to ensure that the digital healthcare touchpoints are available across every device, every browser, every time to provide a frictionless experience!
IoT and AI are transforming the patient care experience and are magnifying the care reach by integrating health data across platforms and devices. As new technology is introduced, various data sources must be connected to enable a seamless experience for patients and service providers alike.
For every incremental build, Webomates CQ can create, execute, maintain, analyze test cases and generate defects for browsers, mobile, Windows, and API applications. The exact state of the system in terms of bugs is known after every check-in. With stringent code quality checks, the defects are detected at an early stage hence are easier to fix, ultimately resulting in improved quality of each feature.
Personalized Care, Enhancing User Experience by UI Testing
Patients need personalized care. Also, without timely availability of patient data and functional services, no patient can get the critical treatment at the right time. Using AI ML tools and predictive analytics, healthcare organizations can utilize that data to track data and provide individualized care. Thus making the lives of both – patients and healthcare providers much easier.
Hence, UI needs to be verified by the intelligent implementation of Testing techniques. We use a variety of UI Testing tools and the Galen framework for visual testing of applications.
Enhancing Application Performance by Functionality Validation
With the integration of multiple data inputs, IoT devices, and healthcare protocols, it is of utmost importance that the application is fit enough to deliver the desired application functionality performance.
There are 14 AI testing tools that are used in the entire life cycle right from test case estimation, test case generation, and test model generation to reduce the overall set up time from months to weeks and optimize application testing for quality and speed using Intelligent Automation.
Check-up your System Health with Webomates
Webomates is committed to helping build smarter health ecosystems.
When it comes to Testing, Webomates – a cloud-based testing platform powered by AI, is placed in a unique position. Webomates has extensive expertise in transforming the testing process by offering quality testing services with defined differentiators that none of the current testing providers can match.
The combination of our core strengths—our deep industry experience in health, our advanced technology solutions across automation, AI, ML, and our reputation for trust and security—enables Webomates to support digital health transformations.
Get started with testing solutions for the healthcare industry. Check-up your System Health with Webomates.
If you are interested in learning more about Webomates’ CQ service please click here and schedule a demo, or reach out to us at info@webomates.com.
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